1. Introduction
Welcome to Murdock Solutions LLC ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website murdocksolutionsllc.com and use our services.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Request a quote or consultation
- Purchase products or services
- Subscribe to our newsletter
- Contact us via email or forms
- Create an account (admin users)
This information may include:
- Name and email address
- Phone number and company name
- Project details and requirements
- Payment information (processed securely through Stripe)
- Communication preferences
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on pages
- Referring website and navigation paths
3. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide, maintain, and improve our services
- Communication: To respond to inquiries, send quotes, and provide customer support
- Transactions: To process payments and deliver purchased products
- Marketing: To send newsletters and promotional materials (with your consent)
- Analytics: To understand how our website is used and improve user experience
- Legal Compliance: To comply with legal obligations and protect our rights
4. Third-Party Services
We use the following third-party services that may collect information:
- Stripe: Payment processing (see Stripe's Privacy Policy)
- Firebase (Google): Database and authentication (see Google's Privacy Policy)
- Resend: Email delivery service
- Vercel: Website hosting and deployment
5. Data Security
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption for data transmission
- Secure password hashing and authentication
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
- Secure payment processing through PCI-compliant providers
However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Data Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent for marketing communications
To exercise these rights, please contact us at privacy@murdocksolutionsllc.com
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: