Terms of Service

1. Agreement to Terms

By accessing or using the website murdocksolutionsllc.com (the "Site") and services provided by Murdock Solutions LLC ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Site or services.

2. Description of Services

Murdock Solutions LLC provides the following services:

• Custom web development and design
• Mobile application development
• Cloud infrastructure and DevOps solutions
• AI/ML integration and automation
• Digital marketplace for pre-built solutions
• Consulting and technical advisory services

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. User Accounts

3.1 Account Creation

Certain features may require you to create an account. You agree to provide accurate, current, and complete information and to update it as necessary.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized access or security breach.

3.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activity.

4. Purchases and Payments

4.1 Pricing

All prices are listed in USD and are subject to change without notice. We strive to display accurate pricing, but errors may occur. We reserve the right to refuse or cancel orders with incorrect pricing.

4.2 Payment Processing

Payments are processed securely through Stripe. By making a purchase, you agree to Stripe's Terms of Service. We do not store your payment card information.

4.3 Licenses

Digital products come with a license key that grants you rights to use the product as specified in the product description. Licenses are non-transferable and may not be shared, resold, or distributed.

4.4 Refund Policy

Due to the digital nature of our products:

• Digital Products: All sales are final. Refunds are only provided for technical defects that prevent product use
• Custom Services: Refunds are determined on a case-by-case basis per our project agreement
• Refund Requests: Must be submitted within 14 days of purchase with detailed justification

5. Intellectual Property Rights

5.1 Our Content

All content on this Site, including text, graphics, logos, code, and software, is the property of Murdock Solutions LLC and is protected by copyright, trademark, and other intellectual property laws.

5.2 License Grant

Upon purchase of a digital product, we grant you a limited, non-exclusive, non-transferable license to use the product according to its license terms. You may not:

• Reverse engineer, decompile, or disassemble the product
• Remove or modify any proprietary notices
• Distribute, sublicense, or resell the product
• Use the product for illegal or unauthorized purposes

5.3 Custom Work

For custom development projects, intellectual property rights are defined in the project agreement. Generally, you own the final deliverables, while we retain rights to underlying frameworks, libraries, and methodologies.

6. Prohibited Uses

You agree not to use our Site or services to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code, viruses, or malware
• Engage in unauthorized access or security breaches
• Harass, abuse, or harm others
• Spam, phish, or conduct fraudulent activity
• Collect user data without consent
• Impersonate any person or entity

7. Disclaimer of Warranties

OUR SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

• Our services will be uninterrupted, secure, or error-free
• Results or outcomes will meet your expectations
• Defects will be corrected immediately
• Our Site is free from viruses or harmful components

YOU USE OUR SERVICES AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF WARRANTIES, SO THE ABOVE MAY NOT APPLY TO YOU.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MURDOCK SOLUTIONS LLC SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Personal injury or property damage
• Third-party claims or actions

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC SERVICE THAT GAVE RISE TO THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.

9. Indemnification

You agree to indemnify, defend, and hold harmless Murdock Solutions LLC and its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of our Site or services
• Your violation of these Terms
• Your infringement of any third-party rights
• Your fraudulent or illegal activity

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the state in which Murdock Solutions LLC is registered, without regard to conflict of law principles.

11. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the American Arbitration Association rules. You waive your right to participate in class action lawsuits.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our Site constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact Information

For questions about these Terms, please contact us: